Shipping Policy

Shipping Policy – Selora

Orders under Immediate Dispatch will be processed and dispatched within 1 working day.
Once dispatched, delivery generally takes 2–5 working days, depending on the delivery location and courier service.
Orders are processed only on working days. Sundays and public holidays are excluded.

Made-to-order products require 15–25 working days for production before they are dispatched.
For pre-book products, dispatch will be made according to the estimated dispatch date mentioned in the respective product description.
Once an order is placed, we request customers not to request an earlier delivery, as production and dispatch timelines cannot be expedited.

South India: Delivery generally takes 2–5 working days from the date of dispatch.
North India: Delivery may take approximately 7–10 working days from the date of dispatch, depending on the destination and courier service availability.
Delivery timelines are estimates and may vary due to courier delays, weather conditions, public holidays, or other circumstances beyond Selora's control.

International orders are currently handled manually through WhatsApp or Instagram.
Customers can contact us to check product availability, shipping options, and order confirmation before placing an international order.
International shipping charges will be calculated based on the package weight, dimensions, and destination.
Any customs duties, import taxes, customs clearance fees, or other charges applicable in the destination country will be the responsibility of the customer.

If your order is delayed beyond the expected delivery period or has not been delivered, please contact our support team.

Email: officialselora0@gmail.com
WhatsApp: +91 88913 8703

Our team will assist you in checking the status of your shipment and help resolve the issue with the courier partner where possible.

Please make sure that your name, delivery address, PIN code, and contact number are correct before placing your order.
Selora will not be responsible for delays or non-delivery caused by incorrect, incomplete, or inaccurate customer information.
Once an order has been shipped, it cannot be cancelled.
Customers are requested to be available or make appropriate arrangements to receive their package at the provided delivery address.
Delivery timelines may vary depending on the courier service and destination.